Marketing process improvement survey completed

January 16, 2013

Cornerstone

From: Michelle Renfrew, director Marketing and Communications

Marketing and Communications conducted a survey last month in an effort to help improve our service to UAF. Thank you to those who responded.

A number of team members in our department as well as our customers are participating in the university's facilitated process improvement initiative. You'll find details about the project on the website.

The idea behind process improvement is to streamline our practices and increase efficiency in order to better serve our customers — you. Your feedback will be carefully considered as we move forward.

Please watch for more information about services available through Marketing and Communications in the coming weeks.

If at any time you'd like to provide additional feedback, or would like clarification on our department's role, please email me at mmrenfrew@alaska.edu. You're also welcome to email our MACIT team.