UAF home page

Question

The new UAF website that launched today looks great and clearly has been redesigned for students…this I have no particular quibble with.  However, to have removed all easily accessible links for faculty/staff from the main front page menu choices was a bad move.  The old version had at least the main links for our daily use right alongside those most commonly used by students.  To have to go through several clicks to get to UAOnline, or to our office of grants and contracts (just as examples) is annoying.  And what is this new design saying about the importance of faculty and staff to UAF?  True, students should be able to find all of the information they need easily, but remember without faculty and staff, there are no students.  It is a symbiotic relationship and the main webpage of our university should reflect this.  A university is NOT a business where students are customers, and thus our university website should not be designed in the same fashion as those corporate websites which are trying to sell products.  Please revise the main menu options to include faculty/staff — we should not have to type everything into the search box, or decide on the short list of quick links that drop down in the upper righthand corner.  Thanks.

Response

Thanks for taking the time to give us feedback on the page.

The accessible links for faculty/staff from the main front page menu can be found under the “Information for:” drop-down menu at the top of the page. It may take a few days or weeks for the campus to get used to the new layout.

The new design was developed in-house over the past two years and is based on higher-education web design best practices and trends, market research, analytics and user testing. Testing and feedback surveys were customized for our audiences and focused on their ability to easily find and navigate to top information or tasks from the new home page. Changes to the design were made based on their feedback.

Frequently accessed tools and services that were available on the old website, such as Blackboard, Webmail and UAOnline, are still available with a single click under the “Quick links:” drop-down menu at the top of the page.

We are always looking to improve the functionality of UAF’s website. Please sign up to participate in future website testing at https://groups.google.com/a/alaska.edu/forum/?hl=en#!forum/uaf-web-user-testing-team. Or you can always provide feedback to our web team at http://uaf.edu/uaf/contact/website/.

Michelle Renfrew
Director, Marketing and Communications